Case Study: Enabling companies to grow using workflow technology & an agile workforce
Helping companies hit 300%+ year-on-year growth using workflow technology & an agile workforce
Social Impact
Shared Value
WHAT IS SHARED VALUE ?
Shared value is a strategy that benefits and adds value to businesses whilst simultaneously addressing social issues – creating an improved society. In our sphere, we provide cost effective business process outsourcing to our clients. Our employees are those either rescued from slavery or from ultra poor backgrounds. Lives are transformed whilst businesses benefit from a high quality, stable and committed workforce.
INCREASING VALUE TO CLIENTS – INCREASING VALUE TO SOCIETY
Regenesys is founded on the principle of ‘shared value’ which aims to increase value for both clients and society by integrating transformative social impact into the core operations of business:
We work with NGOs such as World Vision and International Justice Mission, that operate amongst disadvantaged communities, to selectively hire capable individuals for our entry‐level positions.
This strategy results in a highly motivated, committed and stable workforce. Our attrition rate of employees is 3-5% compared with an industry average of 20-30%.
This gives us the ability to provide a higher quality, consistent service to our clients with the ability to up skill our employees and then retain those newly acquired skills within the company.
Sharedvalue.org curates research and insights generated by FSG’s client work, as well as contributions from the wider field. This platform is the go-to source for leaders who want to strategize, implement, or sustain a shared value initiative at their organization.
The Business Call to Action (BCtA) is a global initiative that seeks to harness the power of business investments to reduce extreme poverty and improve the lives of millions.
Launched in 2008, the Business Call to Action (BCtA) aims to accelerate progress towards the Millennium Development Goals (MDGs) by challenging companies to develop inclusive business models that offer the potential for both commercial success and development impact
Global Impact Sourcing Coalition
Leading the world’s largest companies to build a more inclusive global supply chain.
The Global Impact Sourcing Coalition is a collaborative initiative between buyers and providers of business services, governed by a steering committee of elected participants from member companies. It is facilitated by BSR as the secretariat and funded by the Rockefeller Foundation.
WHAT IS ETHICAL SOURCING
Ethical Sourcing (also known as Impact Sourcing) is outsourcing that benefits disadvantaged individuals in low employment areas. It looks beyond the common source of supply for traditional outsourcing to provide higher‐income employment and access to new income opportunities to individuals that might not otherwise be employed in this sector. The Business Process Outsourcing industry has the ability to rescue millions out of poverty and Regenesys is committed to seeing this potential fulfilled by creating a top tier workforce from ultra-poor backgrounds.
THE REGENESYS DIFFERENCE
Regenesys works with its NGO partners in the Philippines to select and employ highly capable people from some of the most vulnerable populations including the ultra-poor and those ‘highly at-risk’ of exploitation.
Regenesys’ commitment to ethical business practices is embedded in our vision to create a significant impact on the communities that we work in.
Ethical sourcing at Regenesys is about recruiting from the most at need communities and ensuring decent working conditions are provided to workers in the supply chain by the companies that employ them or utilise their services directly or indirectly.
As a result, Regenesys’ has a strong emphasis on safeguarding against human rights abuses, slavery, corruption, fraud and bribery in our organisation. This is embedded in our business model, our standards of business conduct and in the day-to-day practices across the organization.
REGENESYS’ ETHICAL BUSINESS PRACTICES
- Health-care coverage
- Funding for retirement plan
- Social security payments and coverage
- Working hours and overtime compensation
- Performance and retention incentives through compensation & other benefits
- Achieving high performance through investment in people and technology
- Funding career development through scholarships and clear career paths
REGENESYS’ WORKPLACE ENVIRONMENT
- Equal employment opportunities & hiring process
- Continuous training and personal development opportunities
- Treatment of Information (Confidentiality, data security, data access)
- Confidential escalation of issues and anti-retaliation policy
- Anti-bullying, anti-slander policies
- Diversity and respect
- Workplace behaviours and code of conduct
EXPERIENCE ETHICAL SOURCING IN YOUR BUSINESS
We work with clients who share our commitment to ethical sourcing and place an importance towards improving the working conditions from where their services are procured.
Through engagement with Regenesys, our clients are invited to experience the impact of ethical sourcing.
Regenesys’ business model strengthens the people and communities that we operate in. Our strategic partnerships with local NGO’s ensures that we maximize and sustain our impact over the longer term.
Our employees face a multitude of challenges including safe accommodation, proper daycare for children, family health issues, and abuse-rooted trauma. At Regenesys we work with our NGO partners to find solutions to these problems, and help our employees rise above poverty and challenging backgrounds.
CLIENTS CAN EXPERIENCE ETHICAL SOURCING
Regenesys monitors and reports a balanced scorecard that shows not only commercial outcomes but outcomes for the individual and for the community. Clients are encouraged to communicate the scorecard to your staff, highlighting the day-to-day impact through work.
DUE DILLIGENCE TRIPS:
The opportunity to go a deep-down in our practices. This involves extended sessions with Regenesys operations and management teams.
IMMERSION TRIPS:
Experience both our business operations and our social impact. Addition to our due-diligence activities, customers can visit the communities that we work with to witness the impact of working with Regenesys.
HOW WE MEASURE SUCCESS
Employees are asked to fill a detailed questionnaire that takes a snapshot of their current situation. Regenesys and partner NGO staff thoroughly review the answers for accuracy. Regenesys then take subsequent employee snapshots through their time in the organization. This allows Regenesys to provide the metrics regarding the effectiveness in achieving its social aims. It also provides valuable feedback on areas for improvement or additional intervention. Throughout this time, employees are aware that Regenesys cares about their physical, emotional and mental well-being.
Working with partner organisations, we have created an integrated support programme, so that our employees can focus on their futures.
- Medical NGO’s
- Housing Programmes
- Saving + Insurance Programmes
- Childcare for Working Mothers
- Women’s Health
- Mentors + Counsellors
EMPLOYEE DEVELOPMENT TRAINING PROGRAMME
Due to their circumstances, people from disadvantaged backgrounds require additional skills development in order to excel and progress in the work place.
Through comprehensive professional and personal development with a performance oriented, supportive work environment, we enable highly capable individuals from disadvantaged communities to work and progress in the business process outsourcing industry.
Regenesys takes employees through a transformation programme that embeds not only the technical skills but also essential soft skills related to work ethic, customer service and advanced problem solving.
At the end of this program, Regenesys employees have created their own careers goals. They can dare to dream of a different future and Regenesys actively encourages employees to pursue these goals by offering clear career paths.
EDUCATIONS SCHOLARSHIPS
Regenesys with the support of it’s clients provide scholarships for further career-relevant education enabling our employees to continuously build on their skills and open themselves to a future of countless possibilities.
